Privacy Policy

Last updated: January 17, 2026

1. Introduction

Owxify ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our gym management platform.

2. Information We Collect

Account Information:

  • Name and email address
  • Business/gym name and address
  • Phone number (optional)
  • Payment information (processed securely by third-party providers)

Member Data (stored on your behalf):

  • Member names, contact details, and photos
  • Payment and subscription information
  • Attendance records

Usage Data:

  • IP address and browser information
  • Pages visited and features used
  • Login times and session duration

3. How We Use Your Information

We use your data to:

  • Provide and maintain the Service
  • Process payments and send billing information
  • Send important service notifications and updates
  • Respond to your support requests
  • Improve our Service through analytics
  • Detect and prevent fraud or abuse
  • Comply with legal obligations

4. Data Sharing and Disclosure

We do NOT sell your personal data. We may share your information with:

  • Service Providers: Payment processors, email services, and hosting providers
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In the event of a merger or acquisition

All third-party providers are contractually obligated to protect your data.

5. Data Security

We implement industry-standard security measures including:

  • SSL/TLS encryption for data transmission
  • Encrypted data storage
  • Regular security audits
  • Access controls and authentication
  • Secure backup systems

6. Data Retention

We retain your data for as long as your account is active. After account cancellation, we retain data for 30 days to allow for reactivation, then permanently delete it unless required by law to retain it longer.

7. Your Rights (GDPR Compliance)

You have the right to:

  • Access: Request a copy of your personal data
  • Rectification: Correct inaccurate data
  • Erasure: Request deletion of your data
  • Portability: Export your data in a machine-readable format
  • Object: Opt-out of certain processing activities
  • Restrict: Limit how we use your data

To exercise these rights, contact us at privacy@fitsphere.com

8. Cookies and Tracking

We use cookies and similar technologies for:

  • Authentication and session management
  • Preference storage
  • Analytics and performance monitoring

You can control cookies through your browser settings, but disabling them may limit functionality.

9. Third-Party Services

Our Service integrates with:

  • Payment processors (for billing)
  • WhatsApp communication tools (for notifications)
  • Analytics services (for usage insights)

These services have their own privacy policies and we encourage you to review them.

10. Children's Privacy

Our Service is not intended for users under 18 years of age. We do not knowingly collect data from children.

11. Updates to This Privacy Policy

We may update this policy from time to time. We will notify you of significant changes via email or through the Service. The "Last updated" date at the top indicates when the policy was last revised.

12. Contact Us

For privacy-related questions or to exercise your rights:

Email: privacy@fitsphere.com
Contact Form: https://www.owxify.xyz/contact